Fast and free delivery world wide. dispatch in 24 hours.

Frequently Asked Questions

Shipping

We aim to process and ship all orders with 1-2 days (within 48 hours). You will receive an email with your shipping information once your order is shipped.

Currently, we only ship to the US (excluding Hawaii and Alaska), Canada, Australia. Typical Shipping times are 6-12 days. We can also arrange shipping options to other countries upon request, please send us a message via live chat.

You can track your order here

Ordering

We certainly can, please message us on the live chat for more information.

We are happy to assist you with your order, you can contact us via live chat, we are available 24/7. Or you can email us at support@elgnt.co

If you are experiencing difficulties, please contact us via Live chat and we can help process your order online. Or you can email us at support@elgnt.co

Yes, place a new order and shipping is always free with us. If your first order hasn’t been shipped yet, we will try our best to combine your orders.

If your order hasn’t been shipped yet please message us via live chat or email us at support@elgnt.co. If your order has been shipped, please refer to our Returns Policy.

We are very sorry that you experiencing issues with our products, please refer to our Returns Policy and contact us via live chat. Or you can email us at support@elgnt.co

Payments

Our website is secured via 128-bit SSL security encryption. The payment systems are secured through Paypal’s secure gateway giving you peace of mind. If you choose to pay directly through your credit card, Stripe also offers security encryption to protect your personal details.

We offer payment through Paypal or Directly through your Credit Card (Visa, Mastercard or American Express)

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